June 9, 2016

INDUSTRONIC’s Charity Funds in Action

 

Schoolyard before renovation

schoolyard before renovation

For our last charity campaign we supported the local Elementary School in Wertheim-Bestenheid by donating money for the renovation of its schoolyard.

Now, with the help of further sponsors and volunteers, the schoolyard has been renovated and turned into a great playground. The pupils now can a play on the monkey bars, climb, balance and swing!

The new schoolyard is much more suitable for children and promises to be a lot of fun!

We are proud and happy to have been able to support the pupils and our local elementary school.

 

 

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schoolyard after renovation

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schoolyard after renovation

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schoolyard after renovation

May 24, 2016

The new ATEX Directive 2014/34/EU

Within the scope of harmonizing the laws of the Member States of the European Union the ATEX Directive has been amended.

From April 20th 2016 the new Directive 2014/34/EU is applicable. It replaces the former directive 94/9/EC and covers equipment and protective systems intended for use in potentially explosive atmospheres.

Information on ATEX directive

Just like the former version, the Directive 2014/34/EU defines all the essential health and safety requirements and conformity assessment procedures, to be applied before products are placed on the EU market.

There have been a few changes which are relevant for manufacturers:

  • the EC declaration of conformity becomes an EU declaration of conformity
  • the EC type examination certificate becomes an EU type examination certificate
  • importers are required to put their names and addresses on the products
  • manufacturer’s responsibilities, with regard to placing the products on the market, are more precisely defined and reinforced

These things do not change:

  • the scope of the directive and its essential health and safety requirements
  • the CE marking (it concerns the European Conformity)
  • the conformity assessment procedures
  • the classification of groups and categories of equipment and the “ATEX” marking

For more information please visit the homepage of the European Union.

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Categories: Knowledge
May 4, 2016

INDUSTRONIC’s Creative Heads

Every year a regional innovator competition takes place which is sponsored by regional companies which form the “creative heads foundation”. Students from surrounding schools are encouraged to participate.

The goal of the competition is to awaken the inventive talent of kids for technical problems and to unlock undiscovered skills and potential. Students get to work together with experts from the various companies and create a functioning model of their own idea.

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INDUSTRONIC’s students won first prize in the category “Protection of Resources”. They invented an Energy Saving Control System. This system detects if a (storage) battery is fully charged and cuts off the energy supply. The electronic circuit is designed so that the operational amplifier switches off when the battery of the electrical consumer is fully charged.

The brothers Antonin and Axel Hepp came to work with our technical experts on 5 occasions in order to complete their model. They soldered circuit boards and screwed in the power supply unit. Once completed they had a perfectly functioning Energy Saving Control System.

Congratulations on wining first prize! We are very proud of our two students!

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April 7, 2016

Partner Training at our Singapore Subsidiary

Our colleagues Frank Röder and Steffen Sebold were in Singapore for one week to train partners of the recently inaugurated Singapore Subsidiary. As reported in a previous post, the overwhelming success of our enterprises in South-East Asia resulted in a conversion of the Singapore Representative Office into the INDUSTRONIC® Singapore Pte. Ltd. at the beginning of 2016.

Mr. Bobby Tay, Director of our Asian subsidiary, welcomed our German trainer team for an INTRON-D plus Advanced specialty training. Partners from Thailand, Indonesia, Malaysia and Australia were present. An expanded demo system was in place to convey new concepts, developments and programming knowledge for our INTRON-D plus system. The hands-on training familiarized our partners with the following new products:

–  New main processor unit 1 DXC 04 with updated web interface
–  New IP desktop intercom station 12 NIB 001
–  New IP PC-Control Panel NCP 001
–  Update Config Manager 3.1.0

Furthermore the participants got work with the new components and were introduced to new and improved functions.

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The German trainers were very successful in tailoring the workshop to the various partner needs and conveyed technical, sales and market knowledge on a high level. All participants were provided with official INTRON-D plus Advanced training certificates.

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INDUSTRONIC Team and Partners

 

Since INDUSTRONIC’s products are always in transition our continuous partner training is a vital part in our providing world-class communication systems to industrial environments all over the globe.

Singapore at night

View from Sentosa Island

Singapore at night

Spectacular Singapore

 

 

 

 

 

 

 

 

The successful training week came to a close with a group dinner and cable car ride to Sentosa Island which provided a spectacular view of the Singapore shoreline at night.

April 1, 2016

Customer Survey – We Asked, You Answered

During our yearly customer satisfaction workshop we gathered feedback from customers and other business partners. Their opinion was determined via an online survey on the INDUSTRONIC corporate website. There you can find a questionnaire and evaluate the level of satisfaction with different attributes of our products and services.Example of the customer satisfaction survey from the INDUSTRONIC corporate homepageOne of the main issues that came up in the survey were last year’s longer delivery times. We are aware that there is potential for improvement in this matter. You must know, the year 2015 was one of INDUSTRONIC’s most successful business years until now. We produced and delivered 33% more systems than in the year before. One drawback of this high workload was the extension of the delivery periods. Therefore, we are constantly optimizing our internal processes to be better prepared for situations like these in the future.

Beside the technical reliability of our products the quality of our technical training was rated highest. Especially our project-related trainings enjoy great popularity. Please read my article about our training team to learn what kind of different training courses we are offering.

What has also been on the top of our list of strengths for years now, is our competent and helpful staff as well as our expert advice. That underlines once again that personal contact remains extremely important in our business.

We would like to thank all our customers and partners for participating in the survey. It is very important for us to know your opinion and hear how we can improve.

You are always welcome to fill out our online survey here.

March 21, 2016

Parallel Group and MultiControl Group – Small but Subtle Differences

As mentioned in my recently published blog article, I would like to explain to you the small but subtle differences between the two INDUSTRONIC functions Parallel Group and MultiControl Group.

You may remember that both functions enable the communication with a group of members. At the beginning of the communication when one subscriber speaks to the group it is always a point-to-multipoint connection where all members of the group can listen to the message simultaneously. As soon as one member of the group answers a point-to-point connection is established. This is the same for both functions. Let´s have a look at the differences.

Difference No. 1

The first small but subtle difference is that within a parallel group all other members are indicated as busy as long as one member speaks. Whereas the members of a MultiControl group are free for other calls.

Differences Busy and Free

 

Difference No. 2

The second difference becomes obvious when the subscriber answers again. When answering the parallel group the point-to-point connection changes back to a point-to-multipoint connection. Again all members of the parallel group can listen to the message.

For the MultiControl group the point-to-point connection remains established, which means that the other group members cannot listen to the conversation.

Differences when answering

 

Application Examples

A typical application example for a parallel group is the installation of two intercom stations at two different places in a plant which are favorable for the operator, e.g. at the beginning and at the end of a long rolling mill train. Depending on the place of installation, the operator can decide at which intercom station he wants to answer a call.

A MultiControl group can be used in a centralized, multifunctional control room. If one of the intercom stations is already busy, another free intercom station can accept a different call.

Download a more detailed version of the MultiControl Group here and the Parallel Group here.

See also my previous articles about two-way communication.

 

 

March 10, 2016

Fun Weekend in the Snow

At the end of February, several colleagues from different departments of INDUSTRONIC came together to organize a company outing to Saalbach, Austria’s largest ski resort with 270 km of well-prepared pistes. For some of us it was the first time on skis and therefore a special experience. The weather was perfect and we had plenty of snow.

We enjoyed spending time together outside the office and realized that these kinds of trips are a perfect opportunity to get to know each other better. We are sure that the team spirit we experienced will also bring benefits for our work culture. We are already looking forward to our next trip.

INDUSTRONIC staff in Saalbach

INDUSTRONIC staff in Saalbach

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

February 29, 2016

MultiControl Group

Today´s topic of INDUSTRONIC functions is the “MultiControl Group”. This function is often used in control rooms, where you can flexibly decide at which intercom station you want to answer a call.

Communication with a MultiControl Group

At the beginning of the communication a point-to-multipoint connection is established where all free members of the MultiControl group can listen to the message simultaneously. As soon as one member of the MultiControl group answers, a private two-way connection is established where 2 subscribers can speak and listen alternately, but not simultaneously. All other members of the MultiControl group cannot listen, but they are free for other calls.

Communication Procedure

The following illustration shows the communication procedure in general.

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MultiControlGruppe_V3_EN_Step2

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Application Example

A typical application example is a centralized, multifunctional control room. From there, the staff controls the communication with individuals in entrance or production areas via several intercom stations having equal rights. If one of the intercom stations in a control room is already busy, another free intercom station can accept a different call.

MultiControl Group and Parallel Group

As the MultiControl group is similar to the parallel group, which I introduced to you in my recently published blog article, I will soon post a blog article about the small but subtle differences between these two INDUSTRONIC functions at this place.

Download a more detailed version of the MultiControl Group here.

See also my previous article about two-way communication.

 

February 12, 2016

Directors’ Meeting at INDUSTRONIC’s Headquarters

At the end of January, INDUSTRONIC directors from around the world came together to review the last business year, to discuss new strategies and to set new goals for 2016. INDUSTRONIC was happy to welcome Ms. Wu Mingfang from INDUSTRONIC® China, Mr. Axel Breidenbruch from INDUSTRONIC® USA and Mr. Bobby Tay from INDUSTRONIC® Singapore. During their visit, the directors were able to exchange views about their individual markets and to discuss matters of common interest – a great experience for all participants.

The meeting was also the perfect time to announce the conversion of the Representative Office in Singapore to a Sales Subsidiary, now called INDUSTRONIC® Singapore Pte. Ltd. which is headed by Mr. Bobby Tay. We are proud about this achievement which puts INDUSTRONIC in a good position to appropriately respond to the growing customer base in Singapore and South-East Asia and to meet its high demands.

Please click the following link to see the contact details of our locations worldwide.

Mr. Bobby Tay, director of INDUSTRONIC® Singapore Pte. Ltd.

Mr. Bobby Tay, director of INDUSTRONIC® Singapore Pte. Ltd.

 

January 29, 2016

Parallel Group

Today´s topic of INDUSTRONIC functions is the “Parallel Group”, where one subscriber establishes a voice connection to a pre-defined group of several members. Within the group you can then flexibly decide at which intercom station you want to answer the call.

Communication with a Group of Several Members

Communication with a parallel group constantly changes between a point-to-multipoint and a point-to-point connection. Each time one subscriber establishes a voice connection to a parallel group, all members of the group can hear the message simultaneously (point-to-multipoint). As soon as one member of the group answers, only the calling subscriber can hear this message (point-to-point). All other members of the parallel group cannot listen during this time and are indicated as busy, which means that they cannot establish or receive other calls.

Communication Procedure

The following illustration shows the communication procedure in general.

Parallel Group Step1

Parallel Group Step 2

Parallel Group Step 3

Application Example

A typical application example for a parallel group is that you can install two intercom stations at two different places in a plant which are favorable for the operator, e.g. at the beginning and at the end of a long rolling mill train. Depending on the place of installation, the operator can flexibly decide at which intercom station he wants to answer a call.

Download a more detailed version of the Parallel Group here.

See also my previous article about two-way communication.