In order to further its prominent position in the South-East Asian region and to cultivate important partnerships two trainers from the Headquarters in Wertheim recently visited the INDUSTRONIC Representative Office in Singapore. Their mission was to hold a hands-on training and support efforts for networking of the partners.
Bobby Tay, the host of the event, invited local INDUSTRONIC partners to the Representative Office in Singapore. Altogether there were eleven participants including two experienced trainers from Germany. The goal was to unite partners from Korea, Malaysia and Vietnam and to provide new business opportunities, and offer superior quality training. These types of networking events allow for a valuable exchange and strategic cooperation.
The hands-on training was held with two demo systems configured as one system network. This was to demonstrate the features of INDUSTRONIC’s state of the art IP devices (e.g. IP-based PA unit (NPA), IP Outdoor Intercom Station (NRO), IP Desktop Intercom Station (Access Panel)). Furthermore, configuration, navigation and programming with the most current Config Manager software was on the agenda.
The training lasted for five days and was concluded with a relaxing dinner on the last evening. Altogether, the training session in South-East Asia was an overwhelming success for all participants!
The sound study
As you might remember in our first post about ‘PA Design – Sound Studies’ we mentioned the needed data for the first step. For a real sound study we need further data in addition to the existing information.
Basis of all calculations is the so-called noise map. The noise map can be generated in two ways; either to measure it with calibrated noise level meters or to compute it with a noise mapping / noise prediction software program.
The noise measurement can only be established on industrial plants if all machines and installations are in operation. The software calculation can only be executed if the data of all machines, buildings, structures, etc. is available. The calculation of noise maps can also be carried out by the customer or another 3rd party company.
A typical noise map looks like this one:
We can see different kind of noise sources (surface, point and/or line source).
Housings, buildings and other structures are also visible.
Different colors mean different noise levels.
The noise map – Import or rebuild
The most labor-saving method is if the noise prediction software has an export filter for our calculation software. In this case we can quickly import the noise map and continue with the proper work.
If there is no export noise map data for the calculation software available we must rebuild the noise map according to the supplied printed paper work and documents as precisely as possible. This work is very time consuming and not easy to handle.
Where are the speakers?
After generating the noise map we can now begin with placing the speakers depending on hazardous or non-hazardous areas.
There are several rules to be observed, here are examples for the most important ones:
a) The speakers should only cover the manned areas where workers could be present.
b) We must be aware of too high sound pressure levels, e.g. above 120 dB, due to potential hearing damages.
c) At an ambient noise above 85 dB additional flashing beacons should be installed.
d) Speakers should be mounted ≥ 3 meters above ground.
e) Hazardous areas with appropriate Ex-proof speakers.
…but there are some more…
Signal to noise
After placing and aligning the speakers, we calculate the sound map and at least the signal to noise map (SNR).
The sound map represents the radiated sound of the speakers at the listening plane without noise, whereas the signal to noise ratio constitutes the result of a mathematical calculation:
(dB_Signal_Map) – (dB_Noise_Map)
The signal to noise ratio should be ≥ 10 dB and should not exceed 20-25 dB. This may differ from standard to standard, country to country, and customer to customer.
From our experience with the above mentioned ratio (SNR) – beside other factors – a good intelligibility should be met.
This picture shows above area with placed (3 meters above ground) and aligned (-30° off horizontal axis) speakers, supported by 2 flashing beacons – the signal to noise ratio shows good coverage at nearly any point.
At the end
As you can see, a lot of data and work is needed to create a sound study. But when the project team works hand in hand, a well defined PAGA system with good intelligibility is the result.
It is important for the staff of an industrial plant to pay close attention to alarms broadcasted via speakers or sirens in order to respond appropriately in case of an emergency (e.g. fire, gas alarm). Alarms usually consist of three pillars: acoustic signals, voice announcements, and visual signals.
Acoustic signals notify people of an emergency without giving additional information. This can be a short tone sequence which is played back prior to a voice announcement. The effect is that listeners focus on the announcement and suspend conversations or current activities.
In several industries (e.g. chemical plants), there are tone sequences for particular emergency situations specified by the plant operator due to standards or local legislation. When these acoustic signals (e.g. evacuation tone or fire alarm tone) are played back, emergency-trained staff immediately recognizes them and knows how to react. Click on the Play button to listen to a fire alarm tone example.
Voice announcements or voice messages can give precise and immediate information tailored to the type of emergency and your environment. They instruct people on how to respond appropriately in an urgent situation. (Example: “Attention! Attention! Fire detected on Floor A! Please keep calm and leave the building immediately. Go directly to the assembly point. Do not use the elevator.”). Listening to a human voice telling you what to do can also have a calming effect on people in emergency situations.
Voice announcements must inform people quickly and must be clear, concise and easy to understand for everyone. Hence, good audibility and sound level are very important.
Visual signals are usually flashing warning beacons which can be used as additional indicators of an alarm, especially in areas with high ambient noise levels.
Combining all three pillars described above in industrial environments is a good way to cover different local conditions. A pre-announcement tone which sounds familiar to the staff can attract the attention to the voice message which comes afterwards and which contains specific instructions. A flashing warning beacon is also helpful as a visual indicator of an alarm if the staff works in very loud environments.
INDUSTRONIC offers excellent audibility of acoustic tones and voice announcements even in extremely loud environments. Customized texts or tones can be pre-recorded and stored on our digital audio processor (DAP). You can configure them so that they are automatically played back in a particular case of emergency. A CD-ROM with various tone examples can be ordered from INDUSTRONIC. We also provide a wide range of flashing warning beacons with various lens colors and light options, also for use in potentially explosive areas.
If you have any questions regarding this topic or our product portfolio, please feel free to contact us.
Trade fair season has started: It’s an exciting time of the year and INDUSTRONIC can hardly wait to meet customers and make new contacts at different trade fairs around the world.
Also in 2015 we are looking forward to introducing our company and our products to interested visitors at our booths.
in Houston, TX, USA
NRG Center Hall, booth 4835
From May 4-7, our highly esteemed INDUSTRONIC Inc. colleagues were there for you at the NRG Park again.
At the German Pavilion, visitors had the chance to examine our new products and our Director of Operations was pleased to answer questions and give advice.
in Kuala Lumpur, Malaysia
Hall 6, booth 6009
We are pleased to have the opportunity to get to know interested visitors in Asia and to introduce them to our products.
Join us at the OGA 2015 in the Kuala Lumpur Convention Center from June 2-4. INDUSTRONIC will be represented at Asia’s largest oil and gas industry event, supported by our new partner Bumi NetSys. At the German Pavilion, visitors will, among other things, experience our demo system as well as different application examples.
As always we look forward to your visit and are excited to make new contacts in the coming weeks.
Please feel free to visit our booth and learn more about our products.
When your voice is understood
Part 1 – Evaluation / Budget Planning
Do you remember past times?
In the past, say 30 years ago, a PA system was usually designed by experienced engineers and technicians, with more or less – good results.
There was no possibility to predict the dispersion of a speaker structure in an industrial area with their machines and installations and to calculate the effective signal-to-noise ratio due to poor computing power.
Therefore, some rules of thumb were developed to meet common and simple requirements.
And if there was no rule of thumb for your existing project?
…then the simple ‘The More the Better’ motto was applied…
We at INDUSTRONIC work in a different manner. The PA design is strictly made and calculated with different software applications and hardware appliances. However for our design work we need more data from our customers than before.
To facilitate your work we prepared some checklists which retrieve the following data:
• Type of speaker/s
• Hazardous areas
• Ambient noise/s
• Plot plans of areas
• Buildings / Side views
When we get this data back, our engineers can then calculate and create a bill of material (BoM) of the equipment required.
In some cases, while there is no ambient noise map available, there is a need to measure and map the ambient noise. This can be done by third party companies selected by the customer or by INDUSTRONIC.
For budget planning it should be sufficient to calculate only with a few ‘large surface noise carpets’ to build the noise map and obtain the amount of devices (speakers, flash beacons if noise > 85 dB).
The calculation program works with the simple ‘1/r inverse distance law’. Some parameters like speaker type, general absorption, general ambient noise, signal to noise and power tapping must be inserted additionally.
See the Results!
As a result we get the ‘undisturbed range’ of the speaker with the
With this range we can calculate the total amount of speakers.
What about indoor areas?
In indoor areas like admin buildings, workplaces and living quarters there should be at least 1 (one) loudspeaker in each room with doors.
On the one hand it is due to regulations or standards, on the other hand it is logical that everybody should be alarmed in case of fire…
Not yet – some documents must be created where all speakers are correctly assigned to the places required.
For more precise sound planning some of our customers need a so-called sound study. But this is another story – learn more in our Part 2 of PA Design / Sound Studies.
Once again, INDUSTRONIC has been recertified with the DIN ISO 9001:2008 certificate.
Every 3 years, a recertification audit takes place to renew the certificate for our quality management system. The audit is executed by an independent third party accreditation body (in our case DEKRA). In March, two external auditors visited the company to make sure that all our processes comply with the regulations of the DIN ISO 9001:2008 standard.
During their visit they questioned the managers and employees of several important processes. Beside others, the following teams were checked:
- Product development
- Sales & Project Management
- Project Engineering
After thorough examination, our processes were found to be working fine. Further elements of the quality management system are the determination of customer satisfaction and the assessment of the management. We have fulfilled all necessary requirements and therefore, the audit was passed successfully.
The new certificate is now valid until April 2018. In the following two years, one surveillance audit per year is obligatory according to the DEKRA regulations.
Please click here to learn more about our quality management system.
On Saturday the 21st March, we celebrated our corporate anniversary with a great gala event. All employees were invited together with their partners. Even the CEOs of our subsidiaries from Bejing, the USA and Singapore joined us. Moreover, some friends of the company and representatives of the local politics, press and the Chamber of Industry and Commerce (IHK) came to the nicely decorated festival hall.
The highlights of the evening were the amazing tricks of the two magicians Joe Walthera & Pafema who let a table fly above the stage and made white pigeons appear out of nowhere.
When comedian Schorsch Bross showed his abilities on juggling rings high upon a unicycle, the audience enthusiastically applauded. Together with a female singer, the local band “Würzbuam” ensured a good atmosphere.
President and shareholder Wolfgang Stallmeyer welcomed the guests and gave a brief look back on the history of the company.
Then, greetings were delivered by the Mayor of Wertheim, Mr. Wolfgang Stein and by one of the original founders of INDUSTRONIC, Mr. Siegfried Köster. Professor Dr. Dieter Salch, whose role is head of the advisory board and company attorney, spoke about the beginnings and growth of INDUSTRONIC.
After that Mr. Christoph Geiger from the Chamber of Industry and Commerce Heilbronn-Franken handed over a certificate of honour for the 50th company anniversary to Wolfgang Stallmeyer.
After the speeches, the official part ended and Wolfgang Stallmeyer opened the buffet. The delightful international buffet offered specialties of four continents and was highly frequented. However, it was almost impossible to try all the different warm and cold dishes. Later, the guests could choose from a variety of cocktails and drinks at the bar. Others were just chatting or showed their dancing skills on the dance floor.
All employees and guests had an entertaining evening and will surely remember this successful gala event for a long time.
Today´s topic of INDUSTRONIC functions is the “Conference” where several members are connected with each other via a conference channel.
All Subscribers Can Speak to Each Other
You use conferences if you want to easily and quickly connect several subscribers from different locations. They can then talk about operational processes or discuss the next work steps, for example. Conferences are held in half-duplex mode. This means that the members can speak and listen alternately, but not simultaneously.
Step 1: Initiate a Conference
First, you trigger a group call or an all call to invite members to a conference. The members required are asked to log into the mentioned conference channel.
Step 2: Log In
To log into the conference each member presses the respective conference channel key at his station. Each member can now listen to all conversations held in this conference.
Step 3: Speak Into the Conference
To speak into the conference, a member presses the respective key at his station which is exclusively reserved for this purpose. He then keeps it pressed and speaks into the microphone (Push-to-Talk).
The following illustration shows the conference procedure in detail.
You can assign an individual priority for each conference. This means that an active conference overrides functions with the same or lower priority. A conference can only be interrupted by a voice connection or function with a higher priority.
For each conference you can optionally assign a master intercom station. Only this conference master can then initiate the conference and invite members. When the conference master logs out again, the conference is terminated and all other members are also logged out.
Download a more detailed version of this blog article as PDF here.
Ever since INDUSTRONIC has maintained close relationships with customers and sales partners worldwide.
We prefer to have direct contact to all parties involved in a project in order to:
- Discuss questions which may arise or analyze and evaluate project requirements,
- Inform about new products or services, and
- To enter into a dialog with the people on site to become familiar with local processes and project requirements.
We strongly believe that the best result can be achieved by having early face-to-face contact with our customers and partners and collaborate right at the beginning of a project.
Furthermore, we want to constantly optimize our products and consulting services to adapt them to the specific needs of the different markets.
This year, our Area Sales Manager responsible for the Middle East started with a seven-day business trip to the United Arab Emirates. Interested parties could participate in more than 15 technical workshops. Many thanks to our highly esteemed sales partner Hatta Trading & Services Est. who supported us and successfully organized the events.
Our President Wolfgang Stallmeyer and the responsible Area Sales Manager held hotel workshops in important (industrial) cities such as Mumbai, Vadodara, Kochi, and Bangalore.
Above all, the aim of this journey was to make new contacts. Furthermore, they used this occasion to meet with various customers and to discuss current projects.
Our long-standing sales partners Dee-Em Systems (Mr. Mukesh Shah) and Indcom Engineers (Mr. Ashok Bhat) accompanied and supported them actively.
For more than 20 years now, we can count on their dedication which enables us to constantly expand our local networks and to establish long-term relationships with our customers.
We would like to take this opportunity to say a big thank you to all of our sales partners worldwide for their hard work and exceptional commitment. With their competence and outstanding customer orientation we are able to support our customers on this scale and to provide them with reliable and high quality products.
Happy Chinese New Year!
We wish all of our colleagues, customers and friends a Happy New Year!